Frequently Asked Questions

“What are the opening hours at the OHC?“

We are open 6 days a week. Mon, Tues – 8am -7pm, Wed, Thur – 8am – 6pm, Fri 8am – 5pm, Sat 9am – 12pm. Consultation by appointment on self-referral or by your GP. Our receptionist are available from 8.00am for all your enquires including private medical insurance claims.

“Will my medical insurance pay for the treatment?“

Most medical insurance will pay out for alternative therapy, but we do ask you to check with your insurance company before booking an appointment. Please tell the receptionist that you will be claiming through medical insurance when booking an appointment.

“Is Osteopathic treatment painful?“

The treatments are structured for the needs of individual patients. Whilst on occasions it may be necessary to palpate and treat tender areas, which may produce a degree of mild discomfort.

“How do I know that an Osteopath is properly qualified?“

All the Osteopaths at The Old Hall Clinic are registered with the General Osteopathic Council.

In 1993 – Osteopaths became the first complementary health care professionals to achieve recognition under the 1993 Osteopaths’ Act. It is a criminal offence to describe oneself as an Osteopath unless registered with General Osteopathic Council.

“How many treatments will I need?“

The number of treatments required depends on the individual, how long the patient has had the problem, the general health of the patient and whether there are any underlying problems which may slow down improvement. These will be discussed by your practitioner throughout the course of your treatment.

“What is the difference between cranial osteopathy and traditional osteopathy?“

Cranial osteopathy is the gentle application of minimal pressure to plates of bone in the skull and spine. Here the palpating hand of the physician will be receiving information from the body’s own natural movements from within. These movements will be directed and guided to effect a release in any areas where there is a blockage or lack of movement.

Traditional Osteopathy treatment is the application of the physician’s hand external to the body applying a gentle pressure to access and treat lack of flexibility.

“Who can benefit from it?“

All ages can benefit from cranial osteopathic treatment provided there is something to treat. As the treatment is very gentle it plays a special role to the new born infant and the frail/elderly.

“Self-Payers – How do I pay for my treatment?“

After seeing the therapist, you will be asked to make another appointment if necessary and to make a payment. Payments can be made by cash, cheque or credit card, (we do not accept AMEX).

The Old Hall Clinic also has a discount scheme – if you pay on the day of your treatment you will receive a £5 discount on the full fee.

General Osteopathy Council
The Institute of Osteopathy
Foundation for Paediatric Osteopathy

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